Square Payroll Cancellation INSANITY

Kinetricwellnes — Sun, 21 Sep 2025 06:10:03 GMT

I cannot begin to wrap my head around how Square would never allow a business to come back to them after canceling a subscription. At this point, their reasoning is that it is a "law" so I need to know what law it is as it seems that this is a very common issue that has been ongoing for a MINIMUM of two years from the posts I've seen and the fact that Square hasn't come up with a solution is INSANE.

There is no place or time in the world where a business owner MUST start an entirely new profile with an entirely new email address JUST to use square payroll again - it seems like a horrible business move on Square's part to begin with.

Please do better. And if anyone has any idea of how to overthrow this dumb rule so we can have Square Payroll, please let a girl know

Re: Square Payroll Cancellation INSANITY

Summer2024 — Wed, 12 Feb 2025 16:54:02 GMT

Hi @Kinetricwellnes !

I apologize for the delay in response here.

I know it sucks to not be able to resubscribe to Square Payroll and have to create a new account in order to use it.

One thing you can do is create a new Square account and then transition the exisiting account information to the new Square account.

If you wish to transition your existing account information to the new Square account, contact our team.

I know this isn't the answer you want or even really the answer I want to give right now...but this is currently the only workaround.

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Square Payroll Cancellation INSANITY

Re: Square Payroll Cancellation INSANITY