thread 401k Loan Payment in Staff & Payroll https://community.squareup.com/t5/Staff-Payroll/401k-Loan-Payment/m-p/842531#M3010 <P>Hello! Have had a heck of a time with the transition to Vestwell. I got it all figured out but one employee has a 401k loan. I have the old ganishment set up so it is withdrawn from the paycheck. But, Vestwell is not taking the payment when they automatically take payment for the other contributions. I have been having to log in and submit that payment manually each week. Vestwell CS said:</P><P>&nbsp;</P><P><SPAN>"At this point, the next step would be to&nbsp;</SPAN><STRONG>confirm with Square that the loan repayment pay code is set up correctly on their side</STRONG><SPAN>&nbsp;and that it is being treated as the proper&nbsp;</SPAN><STRONG>401(k) loan repayment deduction</STRONG><SPAN>&nbsp;for the integration."</SPAN></P><P>&nbsp;</P><P><SPAN>She said to contact Square to fix the issue, not sure who to contact other than to post here. </SPAN></P> Tue, 12 May 2026 18:39:38 GMT aliciavr6 2026-05-12T18:39:38Z 401k Loan Payment https://community.squareup.com/t5/Staff-Payroll/401k-Loan-Payment/m-p/842531#M3010 <P>Hello! Have had a heck of a time with the transition to Vestwell. I got it all figured out but one employee has a 401k loan. I have the old ganishment set up so it is withdrawn from the paycheck. But, Vestwell is not taking the payment when they automatically take payment for the other contributions. I have been having to log in and submit that payment manually each week. Vestwell CS said:</P><P>&nbsp;</P><P><SPAN>"At this point, the next step would be to&nbsp;</SPAN><STRONG>confirm with Square that the loan repayment pay code is set up correctly on their side</STRONG><SPAN>&nbsp;and that it is being treated as the proper&nbsp;</SPAN><STRONG>401(k) loan repayment deduction</STRONG><SPAN>&nbsp;for the integration."</SPAN></P><P>&nbsp;</P><P><SPAN>She said to contact Square to fix the issue, not sure who to contact other than to post here. </SPAN></P> Tue, 12 May 2026 18:39:38 GMT https://community.squareup.com/t5/Staff-Payroll/401k-Loan-Payment/m-p/842531#M3010 aliciavr6 2026-05-12T18:39:38Z