thread Re: How do I fix and error on a payroll file after processing it? in Staff & Payroll

How do I fix and error on a payroll file after processing it?

unleashedmutt — Sun, 15 Mar 2026 14:58:33 GMT

I just processed my payroll for 03/06 - 03/12. After I submitted it, I noticed an employee has been paid for 21 hours for March 6th @ $13.50 per hour. 2 issues here. First, they should only be paid for 5 hours, second they should be paid at $14.50 per hour. Summary = 5 hours @ $14.50, not 21 hours @ $13.50.

Can this be corrected, and if so how do I do this since the payroll has already been submitted? Thanks.

Re: How do I fix and error on a payroll file after processing it?

TheRealChipA — Sun, 15 Mar 2026 15:06:53 GMT

Hi there @unleashedmutt.. if your payroll run is still showing pending (with a rotating arrow in the list of payroll runs), then you can just cancel it, edit everything, and resubmit. If, however, the run is finalized because you are less than two days away from your pay date, you can not fix this payroll run. You'd have to adjust things for that employee on a future run. I'd recommend using an auto-deduction for the amount the employee now owes you and have that deducted in future payroll run(s). You can set up this "garnishment" by editing your team member, going to the Payroll tab, then "Benefits and Garnishments" where you can add a post-tax deduction. Doing it this way won't raise a red flag like other methods of adjustment might, and gives you a legal paper trail for the adjustment.

Re: How do I fix and error on a payroll file after processing it?

unleashedmutt — Sun, 15 Mar 2026 15:25:26 GMT

Hi Chip,

Thank you. My payroll runs today and has to be processed by 11:00 p.m. I already processed it so it says processing. What do I do now, just set up the garnishment for next payperiod?

Re: How do I fix and error on a payroll file after processing it?

TheRealChipA — Mon, 16 Mar 2026 11:25:01 GMT

Sorry for the delay. Yesterday turned out to be crazy busy at my biz. Anyway, that is what I would do, now. Just set up a garnishment however you and your employee decide to handle it. That's the easiest and clearest way to handle it.

Re: How do I fix and error on a payroll file after processing it?

unleashedmutt — Mon, 16 Mar 2026 12:31:26 GMT

Thanks Chip, will do.