thread Re: HOW TO EDIT PAYROLL PAYMENT DEADLINE? in Staff & Payroll

HOW TO EDIT PAYROLL PAYMENT DEADLINE?

sacredheart926 — Tue, 03 Feb 2026 22:34:47 GMT

Hi Just trying to figure out why I can't change the deadline to be 2 days before payroll is do it says not eligible? I have had payroll with square for 2 years I don't understand why I can't change the deadline to 2 days before payroll.

Re: PAYROLL PAYMENT DEADLINE

MayaP — Tue, 03 Feb 2026 22:27:02 GMT

Hi @sacredheart926 - I definitely want to look into this further.

What happens when you follow these steps?

Sign in to Square Dashboard and go to Staff > Payroll.
Select Pay schedule.
Fill out your pay period details, such as pay frequency, day of the week, next pay date, and deadline to run payroll.
Select Save to view your updated pay period settings.

Are you getting an error message?

Re: HOW TO EDIT PAYROLL PAYMENT DEADLINE?

sugarlab — Tue, 03 Feb 2026 23:20:27 GMT

Have you ever had any issues with your bank? I used to have a 2 day and then had to do a quick turn around so I was going to pay my team via Zelle (manual check in the system). But then forgot to hit manual check so square did an ACH after I had already sent the Zelle. So that messed it up and it's put me back to 4 days prior. That would be my only guess as to why you can't change it?

Re: HOW TO EDIT PAYROLL PAYMENT DEADLINE?

sacredheart926 — Wed, 04 Feb 2026 15:05:46 GMT

I don't get an error message it tells me that I am not eligible to have it connected through plaid with my bank account its been going on 3 years now

Re: HOW TO EDIT PAYROLL PAYMENT DEADLINE?

MayaP — Fri, 13 Feb 2026 20:08:33 GMT

Thanks for hanging in there! I've escalated this to the team and will update you as soon as I hear back.

@sacredheart926

Re: HOW TO EDIT PAYROLL PAYMENT DEADLINE?

sacredheart926 — Fri, 13 Feb 2026 20:11:24 GMT

It just says I am not eligible for plaid linking to my bank account and its been like that since I started payroll 3 years ago.