thread Re: Trouble signing up for Square Payroll. in Staff & Payroll

Trouble signing up for Square Payroll.

JessicaP — Sun, 21 Sep 2025 06:08:19 GMT

When I first set up my Square account and onboarded my business, it was The Original Twig. I legally changed the name to Blue Ridge Engraving and the EIN has stayed the same. The address has also changed as well as how we file taxes- from an LLC to an S Corp. I made these changes in Square Online, but when I went to sign up for payroll, it shows the old name and address. When I try to change it, it gives me an error. It says in blue at the bottom, to change your address, go to Square Staff and Payroll- Payroll- and change the address there... but the address is correct as well as the new business name. The chat representative was at a loss. Not sure what to do! Any ideas?

Re: Trouble signing up for Square Payroll.

Ellie_ — Wed, 19 Feb 2025 15:30:22 GMT

Hi there, @JessicaP,

Thank you for reaching out to us about this, we are happy to take a closer look at this for you. Are you able to send screenshots of what you are seeing?

Re: Trouble signing up for Square Payroll.

KennyA — Wed, 05 Mar 2025 04:11:28 GMT

I am following this as Iʻm having the same issue