thread Re: Turn off time tracking for non-employee (not a payroll issue) in Staff & Payroll

Turn off time tracking for non-employee (not a payroll issue)

jenni-AUnails — Fri, 16 Jan 2026 18:20:51 GMT

We do not use the Payroll module for Square, only Square Plus and the standard scheduling program. We do not employ any of our workers; they are all independent contractors who receive commissions on all provided services/sales. However, I have two contractors who are showing "Paid Hours" under the Team Sales Report. I need to ensure this isn't ongoing and possibly even clear that data, as it could cause difficulties for us in the future. All the contractors are assigned to a fairly well-restricted permission set that is set to not track hours. We do allow them to set their own available hours and schedule their own appointments each week. Anyone have suggestions?

Re: Turn off time tracking for non-employee (not a payroll issue)

TheRealChipA — Fri, 16 Jan 2026 21:46:34 GMT

Hey there @jenni-AUnails.. It sounds to me like those two managed to clock in at some point. If you have the clock in/out functionality disabled, though, I don't know how this happened. Question. I know of no permission set that allows us to turn off hours tracking at the team member level. It is an all-or-nothing setting, not a team member setting. So can you enlighten me how you did this?

Lastly if these employees have timecards for a reporting period, you can go to your web dashboard > Staff > Time Tracking > Timecards, and run that for the exact same period. From there you should be able to edit/delete those errant time cards and all should be good to go.