thread Re: employee message when punching out in Staff & Payroll

How are my employees leaving a message when punching out and where can I see them?

kimapollo — Wed, 28 Jan 2026 17:47:51 GMT

Today an employee said he sent me a message when he punched out. My response, "Huh?" He said that he and other team members leave me a message when they forget to punch in. I have no idea where these messages go. They use the square POS for time tracking. I asked if they used the square team app and they said, "Huh?" I have searched everywhere and have found nothing. Any help would be appreciated.

The title of this post has been edited from the original: employee message when punching out

Re: employee message when punching out

JJ_ — Wed, 31 Dec 2025 00:02:58 GMT

Hey, @kimapollo 👋

Your team might be referring to our Team Communication tool that lives within the Square Dashboard and the Square Team App. If this isn't the case they I recommend you ask one of them to show you the process so that you can share with us where exactly they are leaving these "messages".

Re: employee message when punching out

kimapollo — Tue, 06 Jan 2026 21:24:07 GMT

Thanks for your reply. We don't use Aquare Team App. I didn't even think to ask them to show me, so thanks for that. We are closed this week so I hope I remember to ask them when they return!

Re: How are my employees leaving a message when punching out and where can I see them?

kimapollo — Wed, 28 Jan 2026 22:13:39 GMT

So they showed me the little "add note" but no one knows where the notes go.