https://community.squareup.com/t5/Staff-Payroll/Employee-time-card-change-reqeust/m-p/319842#M2434 <P>Hi,</P><P>&nbsp;</P><P>Most of my staff can make timecard change request within their square team app on their phone.&nbsp; However one staff can only view her time cards, however the times are locked in and their is no ability to make a request.&nbsp; I've checked her permissions and it appears to be the same as everyone else.&nbsp; Any ideas why she cannot access this feature?</P><P>&nbsp;</P><P>Thanks,</P> Sun, 21 Sep 2025 06:55:56 GMT vkotris 2025-09-21T06:55:56Z https://community.squareup.com/t5/Staff-Payroll/Employee-time-card-change-reqeust/m-p/319842#M2434 <P>Hi,</P><P>&nbsp;</P><P>Most of my staff can make timecard change request within their square team app on their phone.&nbsp; However one staff can only view her time cards, however the times are locked in and their is no ability to make a request.&nbsp; I've checked her permissions and it appears to be the same as everyone else.&nbsp; Any ideas why she cannot access this feature?</P><P>&nbsp;</P><P>Thanks,</P> Sun, 21 Sep 2025 06:55:56 GMT https://community.squareup.com/t5/Staff-Payroll/Employee-time-card-change-reqeust/m-p/319842#M2434 vkotris 2025-09-21T06:55:56Z https://community.squareup.com/t5/Staff-Payroll/Employee-time-card-change-reqeust/m-p/320522#M2435 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/309672">@vkotris</a>!&nbsp;</P> <P>&nbsp;</P> <P>If all permissions are checked, it is possible the app is not working correctly. You can find some app troubleshooting steps <A href="https://squ.re/teamappts" target="_blank">here</A>, and completing those should force the app to work correctly again.</P> <P>&nbsp;</P> <P>Let me know if that works!&nbsp;</P> <P>&nbsp;</P> Thu, 18 Nov 2021 20:48:31 GMT https://community.squareup.com/t5/Staff-Payroll/Employee-time-card-change-reqeust/m-p/320522#M2435 frances_a 2021-11-18T20:48:31Z