thread Re: Trying to pay my contractors and I keep getting error in Staff & Payroll

Trying to pay my contractors and I keep getting error

RusticglamNM — Sun, 21 Sep 2025 06:52:33 GMT

I have 13 1099 contractors that I have to pay every 2 weeks, when I go to pay them I get an error

You’ve exceeded your limit

You’ve exceeded the limit allowed for Instant Payments. To continue with this transaction, call our support team at 1-855-700-6000 with your customer code. You can alternatively pay all team members by check.

I was able to pay 1 for $300 but the rest it won’t let me pay. I have plenty of money in the acct. I can’t find any info on what the instant payment limit is and not sure what I’m doing wrong and payroll is due tomorrow.

Re: Trying to pay my contractors and I keep getting error

Goldneye — Sat, 29 Jan 2022 18:01:47 GMT

HI, you can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.

Re: Trying to pay my contractors and I keep getting error

RusticglamNM — Sun, 30 Jan 2022 19:56:19 GMT

Thank you. That doesn’t help me when payroll needs to go out today. I’ve searched the FAQS and can’t seem to find any info, it’s actually quite crappy that square doesn’t have 7 day a week support considering who they are supporting….