Suspended access to Square Payroll

cflaten — Sun, 21 Sep 2025 06:48:38 GMT

Having a problem with Square payroll not charging my account for the service but they don't have a problem charging my account for payroll.

I called them 2 weeks ago when I got the first email saying my payment failed and they confirmed my account is verified for over a year and that payroll keeps coming out, said it should be fine. I got an email today saying payroll access is suspended for non-payment. Any suggestions on how to fix this?

Re: Suspended access to Square Payroll

LLCafe — Sun, 17 Apr 2022 00:52:26 GMT

Hi @cflaten,

The funding account for Payroll and payment for the Payroll Services are setup in two different locations. If you go to the Square Dashboard > Accounts & Settings > Business > Pricing & Subscriptions you'll be able to verify your payment information for the Payroll Services. If payment for the service is the issue that should be where you can correct it.

thread Suspended access to Square Payroll in Staff & Payroll

Suspended access to Square Payroll

Re: Suspended access to Square Payroll