thread Re: Changing email address in Staff & Payroll

Changing email address

wcaputo — Sun, 21 Sep 2025 06:35:28 GMT

I am trying to change the email address in our Square account so that the emails go to the person who manages the account. Three times I have tried. We put the new email address in, generated a verification code, but the code in, and it keeps coming back to add the new email address. It just keeps cycling through add the email address and put in the verification code, and that is as far as we can get.

The current email address associated with the Niagara University account is rmorreale@niagara.edu. We wish to change it to wcaputo@niagara.edu. Can you assist us with this?

Re: Changing email address

Gold — Fri, 02 Jun 2023 12:07:56 GMT

HI, this is the seller to seller community board with no Square Support except for Moderators. You would need to contact Square Support to change the email address on their dashboard.

You can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.