Does anyone know how to create a Team Member without needing to input a phone number or email?

abongat — Sun, 21 Sep 2025 06:27:05 GMT

We only need to create team member codes for our managers, so that they can verify discounts, refunds, open/close register, etc.

We used to be able to add a team member without a phone number or email being required. We don't use any payroll or scheduling features, so why did this even change? If a seller needs that info for their team, they would put it. If not, then not. It doesn't make sense.

Re: Does anyone know how to create a Team Member without needing to input a phone number or email?

TheRealChipA — Sat, 06 Jan 2024 15:53:28 GMT

@abongat The minimum required now seems to be an email address. Since I am not Square, i can not answer questions about if this change occurred or why, etc. Honestly, I thought email address was always required for new team members, but it has been a while since I added one so I’m probably wrong.

Anyway there is a pretty easy workaround IF you only need one manager code. Just create a dummy, free gmail or other free mail account and use that for the manager team member setup. If you need more than one manager code, of course, you’ll need multiple email addresses. If you don’t want to do that, you’ll have to enter your managers’ personal email addresses and use those, instead, deactivating and creating new team members as your management staff changes. Currently, those are the only two choices if you want to move on from being stuck here.

If you don’t want to do this, you’ll have to head over to the Ideate Board and submit a feature request to the Staff & Payroll Team. Of course, this means that you will continue to be stuck here since a feature request only starts an evaluation process and implementation won’t be anytime soon even if Square decides to make this change.

Sorry I can’t give you the answer you are looking for, but I hope this helps you do what you want and allows you to move on with the business of your business.

thread Does anyone know how to create a Team Member without needing to input a phone number or email? in Staff & Payroll

Does anyone know how to create a Team Member without needing to input a phone number or email?

Re: Does anyone know how to create a Team Member without needing to input a phone number or email?