thread Re: cant authenicate my email address in Your Square Account Information

Why can't I authenticate my email address?

eddieenterprise — Tue, 07 Nov 2023 17:48:40 GMT

The title of this thread has been edited by a Square Moderator from the original: cant authenticate my email address.

I have no idea what is wrong . I had to make a new email account for my webstore. So i did and entered the information correctly and i am not getting the email to authenticate my email account. I know the email is correct, because thats the email i have to use to log in? please help

Re: cant authenicate my email address

TheRealChipA — Mon, 06 Nov 2023 19:52:52 GMT

Hi @eddieenterprise. You didn’t mention this, so I am not going to assume anything. Did you check the junk/spam box for your new email account? It’s highly possibly that emails from Square are being filtered out there since it is such a new account.

Re: cant authenicate my email address

eddieenterprise — Tue, 07 Nov 2023 16:45:44 GMT

Thank you for your help Chip. I did as you advised and it was a type in the email on the website. Support got it corrected and all is good. Thank you