Unable to find payments in Balance

1Alnour12 — Thu, 16 Nov 2023 15:06:54 GMT

The title of this thread has been edited by a Square Moderator from the original: "Hello I had a few payment not show in my account amount $120?"

Hello I had a few payment not show in my account amount about $120?

Re: Hello I had a few payment not show in my account amount $120?

JK_Fiber_Art — Wed, 15 Nov 2023 21:55:45 GMT

Hi 1Alnour12,

Please understand that the Community is not Customer Support or Tech Support as no one here can look at your Account info (which is a good thing for all of us).

As for your issue, from personal experience, when a deposit or transfer is made - it depends on when the transaction took place - in many situations, it can be the next day but, if it's a weekend and/or holiday or a system issue, the time may be delayed and extra day or two.

You can setup your account for instant transfers which requires a fee as this is an optional feature.

If you think this is a system issue, check out this site first - it's a good resource for finding out if the system is having issues. Other than that, you should consider contacting Customer Support via your Account Dashboard as they can look at your Account Details.

thread Re: Hello I had a few payment not show in my account amount $120? in Your Square Account Information

Unable to find payments in Balance

Re: Hello I had a few payment not show in my account amount $120?