thread Re: Can customers use eGift cards for checkout on "Online Order and pickup service"? in Your Square Account Information

Can customers use eGift cards for checkout on "Online Order and pickup service"?

kome7 — Sat, 13 Jun 2020 14:10:08 GMT

I'm using Square's Online Order system for restaurant and only pickup service due to COVID-19 issue, and there is no option to use eGift cards in chechout section. There are many customers wanting to use their eGift cards to pay for their Online Order & pickup as well. Is there any user who has this same request? Also, when can Square add this function for pickup service? Please let us know.

Re: Can customers use eGift cards for checkout on "Online Order and pickup service"?

nika — Sat, 13 Jun 2020 14:13:27 GMT

Hi @kome7- Thanks for your post!

Customers should be able to use their eGift cards for pickup orders. Definitely make sure that you have your eGift card settings for the Online Store set up correctly.

Let us know if you're still having trouble.

Re: Can customers use eGift cards for checkout on "Online Order and pickup service"?

kome7 — Sat, 13 Jun 2020 23:52:43 GMT

Well, I am doing food Takeout pickup service in my restaurant, and when customers checkout online, they can use only credit cards, right? Is there any option to checkout by eGift cards Code?

Re: Can customers use eGift cards for checkout on "Online Order and pickup service"?

JustinC — Mon, 15 Jun 2020 00:34:03 GMT

Customers can use credit/debit cards, apple pay, physical gift cards or egift cards to purchase from your site. @kome7

Re: Can customers use eGift cards for checkout on "Online Order and pickup service"?

kome7 — Mon, 15 Jun 2020 02:36:27 GMT

Thank you for your clear answer, it took me while to find out about eGift cards checkout.

If I upgrade on Weebly and pay extra fee for their service, there is eGift cards option for payment. It's necessary to upgrade first, otherwise I cannot get it for my customers.