thread Re: Hello my name is Dean Edwards. I have an $80 charge on my square reader that has not been deposi in Your Square Account Information

Why do I have an $80 charge on my square reader that has not been deposited?

De3030an — Thu, 30 May 2024 23:15:22 GMT

[The title of this thread has been edited from the original: Hello my name is Dean Edwards. I have an $80 charge on my square reader that has not been deposited]

Hello my name is Dean Edwards. I have not received an $80 charge from a customer. I need you to take care of this.

Re: Hello my name is Dean Edwards. I have an $80 charge on my square reader that has not been deposi

Minion — Thu, 30 May 2024 10:12:09 GMT

HI @De3030an

Have you reached out to customer support? Being an open only one forum, we are not able to drive into specific account issues. But if you reach out to customer support (click link my signature), they should be able to see what is going on with your missing charge.

Re: Hello my name is Dean Edwards. I have an $80 charge on my square reader that has not been deposi

alexandriak — Thu, 30 May 2024 12:31:53 GMT

And to add to minion's reply, when was the charge taken? Do you see it on your backend?