How do I contact Square Support?

mwh — Tue, 01 Dec 2020 00:21:22 GMT

Why is this just not advertised? Why do we have to go to a forum to find the support number? Clearly you don't want us contacting the support team because you've made it as difficult as possible to find the information. When I am taking customers money and if I encounter issues, I want to be able to contact support. If I have problems with my payment system and have to wait 24-48 hours for support then I will just go somewhere else.

I am a new customer and so far I don't like square because of things like this. Seriously now considering going somewhere else.

Re: How do I contact Square Support?

tranguyen — Tue, 01 Dec 2020 16:57:02 GMT

Hi @mwh, thank you for your feedback! You should be able to see our phone number on our Contact form and Support Centre. If you use the Square Terminal, Square for Restaurant or Square for Retail, you should be able to reach us at anytime.

If you are having difficulty reaching our team via phone, let me know!

thread Re: How do I contact Square Support? in Your Square Account Information

How do I contact Square Support?

Re: How do I contact Square Support?