thread Re: Add contactless payment option under Split Payment in Your Square Account Information

Add contactless payment option under Split Payment

cymru78 — Wed, 15 Nov 2023 14:05:06 GMT

I'm just having a play around with the virtual terminal, connected to my terminal through my laptop.

I've noticed that under 'Split Payment' there isn't an option to pay with contactless. Sometimes, I will get a customer wishing to pay part cash and part card. Therefore, the option for contactless should be on that page.

Re: Add contactless payment option under Split Payment

Breffni — Fri, 17 Nov 2023 11:35:17 GMT

Hi @cymru78 as far as I know split tender is not actually available yet with the Square Terminal connected to the Virtual Terminal.

If you look below, I have to choose between 'Split payment' and 'BB Square Terminal' - if I choose BB Square Terminal it won't split it.

You can split multiple contactless options using the Terminal not connected to the Virtual Terminal.

I hope this makes sense but let me know if not.

Re: Add contactless payment option under Split Payment

cymru78 — Fri, 17 Nov 2023 12:01:47 GMT

I'm not sure, but I think you might have misunderstood me.

Going along with your screenshot, if you press Split Payment you will get see the same as my original screenshot.

As you can see, there is no contactless option so if I have a customer wanting to pay by card (contactless) and cash, then it's not possible to do so using the virtual terminal. The only way to take a split payment in that way is by, for example, cash and manually inputting card details which will obviously take longer to process the transaction in my shop and cost me more money.