https://community.squareup.com/t5/Your-Square-Account-Information/I-cannot-get-my-identity-confirmed/m-p/739716#M467 <P>My identity cannot be confirmed. I've checked my EIN, name and address. All is correct. I called Customer Service and they don't seem to be able to help. I can't complete setup, or purchase a terminal until this has been completed. Any suggestions?</P> Wed, 10 Jul 2024 17:50:47 GMT ThermalInsight 2024-07-10T17:50:47Z https://community.squareup.com/t5/Your-Square-Account-Information/I-cannot-get-my-identity-confirmed/m-p/739716#M467 <P>My identity cannot be confirmed. I've checked my EIN, name and address. All is correct. I called Customer Service and they don't seem to be able to help. I can't complete setup, or purchase a terminal until this has been completed. Any suggestions?</P> Wed, 10 Jul 2024 17:50:47 GMT https://community.squareup.com/t5/Your-Square-Account-Information/I-cannot-get-my-identity-confirmed/m-p/739716#M467 ThermalInsight 2024-07-10T17:50:47Z https://community.squareup.com/t5/Your-Square-Account-Information/I-cannot-get-my-identity-confirmed/m-p/739742#M468 <P>Sounds a bit frustrating for sure but, the Customer Support people are basically the only ones who can help - the volunteers here don't have access to User Accounts.&nbsp; There has to be something in your details or missing that the system requires.&nbsp; Most of the process is automated so one has to assume there's something else going on.&nbsp;&nbsp; Fields like Name, Business Address, EIN or SSN and Bank Account must all be accurate.&nbsp; Also selecting the type of business is important.&nbsp; There's info <A href="https://squareup.com/help/ie/en/article/7442-required-documentation-for-sign-up" target="_self">here</A> that may be helpful.&nbsp;&nbsp; If you're totally sure you have input all the required info and the system is still not allowing you to finish, try Customer Support again.&nbsp; Hopefully the right person can assist.</P> Wed, 10 Jul 2024 18:49:07 GMT https://community.squareup.com/t5/Your-Square-Account-Information/I-cannot-get-my-identity-confirmed/m-p/739742#M468 JK_Fiber_Art 2024-07-10T18:49:07Z