thread Re: Verify identity - nothing works! in Your Square Account Information

Verify identity - nothing works!

joannaslomka — Thu, 12 Dec 2024 00:02:16 GMT

Hi, I've tried to verify my identity numerous times over few weeks now and losing my mind as it just cannot be done. I have both an Australian passport and medicare, have never changed my name and have lived at the same address for over 5 years.

I contacted support but they can't do anything, any on e knows what to do? I desperately need this to work for my charity stall this coming Saturday 14th Dec.

Re: Verify identity - nothing works!

Katie_SQ — Thu, 12 Dec 2024 23:04:46 GMT

Thanks for reaching out to us, @joannaslomka 👋

I've taken a look into this for you, and can confirm that your account has now been verified via our third party partner, Veriff. Card processing is now activated, so you're all set to take payments this Saturday!

If you have any other questions, please don't hesitate to reach out. 🙂