thread Re: Setup problem in Your Square Account Information https://community.squareup.com/t5/Your-Square-Account-Information/Setup-problem/m-p/191216#M4499 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/308237">@DanteReyes</a>,</P> <P>&nbsp;</P> <P>Thank you for your message.</P> <P>&nbsp;</P> <P>While we are not able to look into private account information over Facebook, please give our support team a call on 1800 760 137 - they'll be able to assist you further!</P> <P>&nbsp;</P> <P>Lines are open Monday through Friday, 9am-5pm AEST. Thanks for understanding.</P> Thu, 30 Jul 2020 01:24:50 GMT Seamus 2020-07-30T01:24:50Z Setup problem https://community.squareup.com/t5/Your-Square-Account-Information/Setup-problem/m-p/191002#M4498 <P>Help!<BR /><BR /></P> <P>I've recently setup our new online store with Ecwid &amp; are using Square for taking&nbsp;</P> <P>payments. We setup our Square account (over a week ago) which was approved, and have successfully liked our bank account, however we have taken two credit card payments through the system (one was last Sunday) &amp; they are not appearing in the Square account at all.</P> <P>&nbsp;</P> <P>Very confused.</P> <P>&nbsp;</P> <P>Any help anyone could offer would be hugely appreciated!</P> Wed, 29 Jul 2020 11:58:09 GMT https://community.squareup.com/t5/Your-Square-Account-Information/Setup-problem/m-p/191002#M4498 DanteReyes 2020-07-29T11:58:09Z Re: Setup problem https://community.squareup.com/t5/Your-Square-Account-Information/Setup-problem/m-p/191216#M4499 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/308237">@DanteReyes</a>,</P> <P>&nbsp;</P> <P>Thank you for your message.</P> <P>&nbsp;</P> <P>While we are not able to look into private account information over Facebook, please give our support team a call on 1800 760 137 - they'll be able to assist you further!</P> <P>&nbsp;</P> <P>Lines are open Monday through Friday, 9am-5pm AEST. Thanks for understanding.</P> Thu, 30 Jul 2020 01:24:50 GMT https://community.squareup.com/t5/Your-Square-Account-Information/Setup-problem/m-p/191216#M4499 Seamus 2020-07-30T01:24:50Z