Re: Credit card payments using cheque account

Seamus — Mon, 09 Nov 2020 04:07:12 GMT

I do apologise @ArtfulMeadow! I misread your original comment.

Unless you're having the same issue with all customers I doubt it would be the card reader. One way to test this would be to try a $1 transaction with your own card.

While I don't have a lot of insight into this, if you can send me a PM with your account email I'll take a further look.

Alternatively, you can also call our support team on 1800 760 137. Lines are open Mon-Fri, 9am-5pm Melbourne time.

Re: Credit card payments using cheque account

ArtfulMeadow — Mon, 09 Nov 2020 04:34:56 GMT

I tried my card, but it is a visa debit, not a credit card, and it allowed me to select the account. We are just opening so not many customers yet and everyone else has tapped. It is strange as he is a friend and had used it multiple times that day with the expected results. I called him back over just now and he did a test and his card went straight through again, no choice of account. He advised he has used it multiple times today and was always given the choice so it is a little odd.

I'll live with it this weekend and see if his card is just some strange anomaly. Thanks.

thread Re: Credit card payments using cheque account in Your Square Account Information

Re: Credit card payments using cheque account

Re: Credit card payments using cheque account