thread Re: Sales from Weekend didn't come through on Monday in Your Square Account Information

Sales from Weekend didn't come through on Monday

HookedonColfax — Mon, 26 Aug 2024 15:22:31 GMT

Every Monday (for over a decade) our weekend sales land in our checking account on Monday. Today (Aug 26 - not a holiday) there isn't a single transfer. I have contacted my bank - no record of any transfers. Any ideas of what could be wrong or a contact at Square who could help? Payroll is due tonight and I'm panicking 😞

-sad coffee shop in Denver

Re: Sales from Weekend didn't come through on Monday

JK_Fiber_Art — Mon, 26 Aug 2024 16:10:00 GMT

If you check here, there were some system issues reported. We keep this site book marked - it's quite helpful. Although they didn't report any deposit associated issues, one never knows what affects something else in the system. We had sales on Saturday and funds showed up today so it's impossible to figure out what may have happened. Calling Customer Support can sometimes be helpful if nothing changes.

Re: Sales from Weekend didn't come through on Monday

HookedonColfax — Mon, 26 Aug 2024 16:20:01 GMT

Thanks, I didn't realize there was an outage. The funds finally arrived at 10am - weird but I'll take it. Heart attack over lol. Phew!