thread Re: Square Online Retail - Change starting order number in Your Square Account Information

Square Online Retail - Change starting order number

witsendsolution — Thu, 04 Jan 2024 13:25:32 GMT

Community...

Running the Square Online Retail utilising the QR. Is there a way to set the number displayed when an order comes through.

Currently the number is in the format "Square Online 78903421" Can this number be reset to 1 at the start of service.

Re: Square Online Retail - Change starting order number

Laurie_ — Fri, 05 Jan 2024 06:00:48 GMT

Hi @witsendsolution,

As far as I'm aware, the automatically generated Self-Serve Order number cannot be edited once an order is placed. To gain a better understanding of your use case, are you essentially seeking the option for orders to start afresh at the beginning of your business operating hours?

Re: Square Online Retail - Change starting order number

witsendsolution — Fri, 05 Jan 2024 08:29:03 GMT

Hi Laurie,

Starting the number a fresh would be good as long as the number is visible which I doubt can be due to the extra "Online Order" proceeding the actual order number.

If we could lose the wording "Online Order" the complete number would appear correctly.

Regards

Mark