thread Re: Square appointments in Your Square Account Information

Square appointments

Mcglinnandco — Mon, 20 May 2024 14:19:31 GMT

is there a way to set an appointment from an item and the customer cannot choose a date?

EG, I have an item set up for a sewing class on Saturday 20th and one for 28th. - how can I convert the "item" into an appointment booking where the customer can only book the dates I have allocated?

Re: Square appointments

Ellie_ — Tue, 21 May 2024 14:38:36 GMT

Hi there, @Mcglinnandco,

While there isn't a way to convert a service into an item, you are able to set an item up as an event. We recommend checking this out for further information about how to set that up on your account. If you have any additional questions, please let us know!

Re: Square appointments

Mcglinnandco — Tue, 21 May 2024 14:56:10 GMT

Hi Ellie

Thank you for your suggestions

I have been using square for many years and have already have the suggestions in place for various things now.

I currently set up an ITEM and use variations for date selections.

What I would like to do is have a service set up in a similar fashion where the customer can only select the date and time for the class that I have provided. From what I can see, the appointments appear to only be useful for a hairdressing type business?

Currently, when I create the class in the service/appointments section, the customer can choose and book any date from the calendar. I dont have "team members" nor do I want to add any members as the classes are often run by different artists.

Thank you for your suggestions

Re: Square appointments

Laurie_ — Wed, 22 May 2024 05:36:44 GMT

Hi @Mcglinnandco,

I just want to ensure I'm on the same page with your ask here!

Are we aiming to address customers selecting dates that are already booked out? Could you let me know the reasoning behind limiting certain customers to specific dates?

Once I have a better understanding of your use case, I'd be happy to offer some recommendations.

Re: Square appointments

Mcglinnandco — Thu, 23 May 2024 04:53:38 GMT

Hi Laurie,

I am a sewing & craft store. We run up to 3 different classes, six days a week. Each class is different and each class has a different date/time/space limitations. if you check my current class booking page at www.theemptybobbin.com.au/classes you will see that i have set them up as items with the date selection as a variation. This means that the customer can click on the class they want to select, choose a date nominated for THAT Class from the variation drop down and add to their cart. IF this was in appointments, the current set up allows the customer to CHOOSE any date in the calendar. so if you were booking a KIDS SEWING Class, you could pick any date off the appointments calendar. Hoping this makes sense. I was hoping to utilise Appointments in such a way that the customer could book the class, have it add to our calendar and then send a reminder SMS/Text to the customer.

happy to provide a contact phone number if you need more clarification.

Re: Square appointments

Laurie_ — Tue, 28 May 2024 06:51:30 GMT

@McglinnandcoSince we've started another an in-depth discussion in your other thread, let's continue discussing these options there to keep the conversation in one place. When you have a moment, please send me a reply on our other thread. Thank you!