https://community.squareup.com/t5/Your-Square-Account-Information/The-quality-level-at-square-has-dropped-so-significantly/m-p/675072#M3039 <P>Square used to be a place that was great for small businesses, but lately it just seems to be utter bull**bleep**. Calling to speak to anyone lately is a nightmare, being passed along from person to person. Or spending 2 hours on the phone with a "tech" who is reading a prompt of responses that forces us to go around and around doing the same thing over and over again. Square no longer refunds the fees associated with a refunds, they've taken away square invoice features and now charges us for them. The corporate culture is really starting to make square suck.</P><P>&nbsp;</P><P>What is going on over there?</P> Fri, 04 Aug 2023 16:05:54 GMT ajconcepts 2023-08-04T16:05:54Z https://community.squareup.com/t5/Your-Square-Account-Information/The-quality-level-at-square-has-dropped-so-significantly/m-p/675072#M3039 <P>Square used to be a place that was great for small businesses, but lately it just seems to be utter bull**bleep**. Calling to speak to anyone lately is a nightmare, being passed along from person to person. Or spending 2 hours on the phone with a "tech" who is reading a prompt of responses that forces us to go around and around doing the same thing over and over again. Square no longer refunds the fees associated with a refunds, they've taken away square invoice features and now charges us for them. The corporate culture is really starting to make square suck.</P><P>&nbsp;</P><P>What is going on over there?</P> Fri, 04 Aug 2023 16:05:54 GMT https://community.squareup.com/t5/Your-Square-Account-Information/The-quality-level-at-square-has-dropped-so-significantly/m-p/675072#M3039 ajconcepts 2023-08-04T16:05:54Z