thread Customer support start up email queries in Your Square Account Information

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Pompey657 — Tue, 08 Aug 2023 13:56:51 GMT

Good afternoon. I have recently received an email from customer support regarding my account and in particular startup. I am still a bit confused on where to find the required support query. Due to this I am still a little puzzled as to the time I am spending actually online instead of working. So I guess the question I ask is. Can customer support be more precise on what is required from the account holder in order to save any unnecessary loss of time.

Thank you

Customer support start up email queries

Pompey657 — Tue, 08 Aug 2023 13:28:18 GMT

Good afternoon all. I have just received an email from customer support with regards to my new account. In particular startup questions which I am required to answer. Can anyone elaborate on the correct place to search on my dashboard to complete their query. Thankyou

Re: Customer support start up email queries

Breffni — Wed, 09 Aug 2023 08:50:42 GMT

Hi @Pompey657 welcome to the Seller Community 🙂

Any requests from our team should appear in the top right corner of your Dashboard with a red flag.

Let me know if you found it or is the request is still pending and I can take a closer look.