thread Re: How To Find A Local Square Expert in Your Square Account Information

How To Find A Local Square Expert

AffordARide — Tue, 11 Mar 2025 18:15:59 GMT

How do I find a square expert who can come on site, have me show them what I've done, and then get them to help me set up Square right? I have spent all morning beating my head against a wall trying to find help, only to find NOTHING?

Square offers no solutions (that I can find).
Google searches have yielded zilch
No one answers a phone
Submissions to various websites leave you hanging, with no one responding (yet)

I can't believe this! It's like I'm standing here holding money, and I have to all but beg someone to come and take it - and that's only if I can ever get someone on the phone!

What kind of half-a$$ company offers this kind of solution, but then forces you to find a solution by trial and error like this????

HELP!!!

Re: How To Find A Local Square Expert

ryanwanner — Tue, 11 Mar 2025 20:34:19 GMT

Hello @AffordARide ! Welcome to the Seller Community!

Square support is available at 855 - 700 - 6000 usually during regular business hours, and their chatbot is relatively decent in getting you the right answer. Also, the Square Help Files are a great resource. However, you have come to the right place: we are definitely willing to help you here in this community without having to spend any money! Start here for your issues!

What kind of issues are you seeing?

Re: How To Find A Local Square Expert

rtfulk — Tue, 18 Mar 2025 04:21:38 GMT

@AffordARide I agree with @ryanwanner and marked his answer the best. Here you will find people from every type of business that is very eager to help and very knowledgable. We may not get back to you immediately, but we will try to answer all your questions in a timely manner.

Re: How To Find A Local Square Expert

RobynR — Tue, 18 Mar 2025 21:42:35 GMT

Hey @AffordARide,

Welcome to the Community!

I hear your frustration, and I know how important it is to get hands-on support when setting up your business.

Square doesn’t provide local technicians for in-person setup, but you can reach out to work with our partner, OvationCXM.

OvationCXM, formerly known as Boomtown, specializes in customer experience management and can send a local technician to help set up your Square hardware and network and provide technical support for your business.

As mentioned by @ryanwanner and @rtfulk above, our Square Champions and moderators are also here to assist here in the Seller Community.

Share your needs with us so we can provide better assistance.