thread Re: Receive a call back in Your Square Account Information

Receive a call back

Freddy26726 — Sat, 08 Aug 2020 19:16:58 GMT

I’ve made three attempts in the last month to contact Square about purchasing a new POS system. As of yet I have not received a call back. I’ve been a customer of Square for at least 8 years ... the last person I spoke too said “are you currently a Square customer” . I’ve always been extremely satisfied but my patience is waning. Please respond.

Re: Receive a call back

Cpatterson — Sun, 09 Aug 2020 13:08:23 GMT

Try this number for the sales Dept-

[Redacted] option #3

it was the only way I could get an actual human to help me last week. Seems the sales Dept is always Ready & available (go figure)

I’ve been with them 10 years and they have really disappointed me these last 6 months. Zero help when you need them and will hold funds whenever However long they want. Way to take care of struggling small businesses during a pandemic. Hold their funds with no options!

Re: Receive a call back

Cpatterson — Sun, 09 Aug 2020 13:10:03 GMT

[Redacted]

Re: Receive a call back

Cpatterson — Sun, 09 Aug 2020 13:12:48 GMT

Sorry [Redacted] option 3

I guess they won’t let you post numbers?

one eight hundred four seven four three thee nine eight

Re: Receive a call back

Freddy26726 — Sun, 09 Aug 2020 13:24:18 GMT

Thank you, that was the last number I called. The person I spoke to said they would send my account executive a instant message and email to contact me within 24 hours. That was Tuesday .... so far nothing .