https://community.squareup.com/t5/Your-Square-Account-Information/My-now-show-protection-is-not-working/m-p/271947#M2253 <P>I have no show protection on for flat fee per service but yet it does not save their card on file every time. It claims it does when I look on the app but yet their is no cad on file for them and I can't charge them.</P> Sun, 09 May 2021 17:51:13 GMT tag_humble 2021-05-09T17:51:13Z https://community.squareup.com/t5/Your-Square-Account-Information/My-now-show-protection-is-not-working/m-p/271947#M2253 <P>I have no show protection on for flat fee per service but yet it does not save their card on file every time. It claims it does when I look on the app but yet their is no cad on file for them and I can't charge them.</P> Sun, 09 May 2021 17:51:13 GMT https://community.squareup.com/t5/Your-Square-Account-Information/My-now-show-protection-is-not-working/m-p/271947#M2253 tag_humble 2021-05-09T17:51:13Z https://community.squareup.com/t5/Your-Square-Account-Information/My-now-show-protection-is-not-working/m-p/272172#M2254 <P>Hi there, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/244797">@tag_humble</a> - thanks for taking the time to reach out to us here on the Seller Community.</P> <P>&nbsp;</P> <P>We're unable to look into specific account issues here from the Community, but we have a fully staffed <A href="https://squ.re/2LW3Gz3" target="_blank">Support Team</A> who would be able to look into this for you. Feel free to reach out to them and we can take a deep dive with you there.</P> <P>&nbsp;</P> <P>We look forward to hearing from you!&nbsp;</P> Mon, 10 May 2021 17:32:10 GMT https://community.squareup.com/t5/Your-Square-Account-Information/My-now-show-protection-is-not-working/m-p/272172#M2254 Joe 2021-05-10T17:32:10Z