https://community.squareup.com/t5/Your-Square-Account-Information/how-do-I-get-into-my-account/m-p/272319#M2237 <P>It sounds like you began using a new phone number before disabling <A href="https://squareup.com/help/us/en/article/5593-2-step-verification" target="_blank">2-step verification</A>.</P> <P>&nbsp;</P> <P>If you do this, your account is still linked to your old phone number for verification purposes, so our team will need to reach out directly in order to verify your identity and disable 2-step verification on your behalf in order for you to log in without verification through your device. I've gone ahead and escalated a case for you so that a member of our team can give you a hand here, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/372719">@redhot75</a>.</P> Tue, 11 May 2021 00:40:48 GMT Valentina 2021-05-11T00:40:48Z https://community.squareup.com/t5/Your-Square-Account-Information/how-do-I-get-into-my-account/m-p/272258#M2235 <P>how do I get into my account...new phone and need to transfer info....</P> Mon, 10 May 2021 21:50:32 GMT https://community.squareup.com/t5/Your-Square-Account-Information/how-do-I-get-into-my-account/m-p/272258#M2235 redhot75 2021-05-10T21:50:32Z https://community.squareup.com/t5/Your-Square-Account-Information/how-do-I-get-into-my-account/m-p/272259#M2236 <P>not much help from Square!!!!</P> Mon, 10 May 2021 21:54:01 GMT https://community.squareup.com/t5/Your-Square-Account-Information/how-do-I-get-into-my-account/m-p/272259#M2236 redhot75 2021-05-10T21:54:01Z https://community.squareup.com/t5/Your-Square-Account-Information/how-do-I-get-into-my-account/m-p/272319#M2237 <P>It sounds like you began using a new phone number before disabling <A href="https://squareup.com/help/us/en/article/5593-2-step-verification" target="_blank">2-step verification</A>.</P> <P>&nbsp;</P> <P>If you do this, your account is still linked to your old phone number for verification purposes, so our team will need to reach out directly in order to verify your identity and disable 2-step verification on your behalf in order for you to log in without verification through your device. I've gone ahead and escalated a case for you so that a member of our team can give you a hand here, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/372719">@redhot75</a>.</P> Tue, 11 May 2021 00:40:48 GMT https://community.squareup.com/t5/Your-Square-Account-Information/how-do-I-get-into-my-account/m-p/272319#M2237 Valentina 2021-05-11T00:40:48Z