thread Re: My Customer Booked A Priced Service And Didn't Get Charged For It in Your Square Account Information https://community.squareup.com/t5/Your-Square-Account-Information/My-Customer-Booked-A-Priced-Service-And-Didn-t-Get-Charged-For/m-p/289366#M1994 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/386792">@jaleelmcneal</a> and welcome to the Community.</P> <P>&nbsp;</P> <P>The Seller Community is intended for seller to seller conversation, so I'm not sure another seller will be able to assist with this here without access to your account.</P> <P>&nbsp;</P> <P>I'd recommend <A href="https://squ.re/contact" target="_blank">contacting our direct CS team</A> for a closer look.</P> Sun, 25 Jul 2021 11:56:49 GMT ashc 2021-07-25T11:56:49Z My Customer Booked A Priced Service And Didn't Get Charged For It https://community.squareup.com/t5/Your-Square-Account-Information/My-Customer-Booked-A-Priced-Service-And-Didn-t-Get-Charged-For/m-p/289121#M1993 <P>I offer consulting services via Square. I performed a consultation for a client who informed me that the card they put on file to book the service never got charged. After further review, I realized this issue occurred twice. My platform is set up to charge customers upon booking a service. What could be the issue I'm experiencing?</P> Wed, 11 Feb 2026 16:41:54 GMT https://community.squareup.com/t5/Your-Square-Account-Information/My-Customer-Booked-A-Priced-Service-And-Didn-t-Get-Charged-For/m-p/289121#M1993 jaleelmcneal 2026-02-11T16:41:54Z Re: My Customer Booked A Priced Service And Didn't Get Charged For It https://community.squareup.com/t5/Your-Square-Account-Information/My-Customer-Booked-A-Priced-Service-And-Didn-t-Get-Charged-For/m-p/289366#M1994 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/386792">@jaleelmcneal</a> and welcome to the Community.</P> <P>&nbsp;</P> <P>The Seller Community is intended for seller to seller conversation, so I'm not sure another seller will be able to assist with this here without access to your account.</P> <P>&nbsp;</P> <P>I'd recommend <A href="https://squ.re/contact" target="_blank">contacting our direct CS team</A> for a closer look.</P> Sun, 25 Jul 2021 11:56:49 GMT https://community.squareup.com/t5/Your-Square-Account-Information/My-Customer-Booked-A-Priced-Service-And-Didn-t-Get-Charged-For/m-p/289366#M1994 ashc 2021-07-25T11:56:49Z