https://community.squareup.com/t5/Your-Square-Account-Information/Chip-Reader-Question/m-p/293523#M1966 <P>I am trying to order a new chip reader. I did not get confirmation that the request went through. Please acknowledge.</P> Tue, 10 Aug 2021 19:33:11 GMT ell1 2021-08-10T19:33:11Z https://community.squareup.com/t5/Your-Square-Account-Information/Chip-Reader-Question/m-p/293523#M1966 <P>I am trying to order a new chip reader. I did not get confirmation that the request went through. Please acknowledge.</P> Tue, 10 Aug 2021 19:33:11 GMT https://community.squareup.com/t5/Your-Square-Account-Information/Chip-Reader-Question/m-p/293523#M1966 ell1 2021-08-10T19:33:11Z https://community.squareup.com/t5/Your-Square-Account-Information/Chip-Reader-Question/m-p/293663#M1967 <P>Hey&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/389900">@ell1</a>, really sorry to hear about the trouble with your order. If you still haven't received a confirmation, please <A href="https://squareup.com/help/us/en/article/4993-contact-square-support#59b8d3ae1bfb79f7903d3c5c00e4cb9c" target="_self">contact our Customer Success team</A> directly. If you provide the email address that's tied to your Square account, they'll be able to take a deeper dive.</P> <P>&nbsp;</P> <P>Hope this helps get you where you need to be, though let us know if any questions remain.</P> Tue, 10 Aug 2021 19:36:01 GMT https://community.squareup.com/t5/Your-Square-Account-Information/Chip-Reader-Question/m-p/293663#M1967 Tom 2021-08-10T19:36:01Z