Re: Not getting any support

FayeBeeslee — Fri, 13 Aug 2021 21:51:08 GMT

I just accepted a payment of $105.00. 5 minutes later my account was deactivated and the money was taken from my customer. I received a no reply email that I will get what ever funds were in my account back in 120 days, minus various fees. And I could refund the customer, but it would come out of my linked bank account. Email me I think we may have a class action suit. **********@gmail.com

This post has been edited by a Community Moderator to remove the personal information (email address).

Re: Not getting any support

JessPoynter — Mon, 16 Aug 2021 05:53:57 GMT

I’m sorry you’re experiencing this.

To be honest, this seems incredibly out of character for the way Square handles business. I know there have been quite a few scam emails going around that look like they’re coming from Square (I received one).

Was the payment you accepted from someone you normally do business with, or was it a new patron?

I’d love to be of more help.

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Re: Not getting any support

Re: Not getting any support