https://community.squareup.com/t5/Your-Square-Account-Information/Not-being-notified-about-Disputes/m-p/329416#M1547 <P>I received a notification from my bank that a withdraw fir $65.25 was deducted by Square which I had no knowledge of. I have tried several times to call and they keep saying you need a code also checking through my sells I have four people who made purchases for that amount also I see where there is a dispute which I was NEVER informed about to give a response I am in retail brick and mortar no online so this person got away with my merchandise and the money for it I am very upset at they way this was handle i should have Bern contacted so I could have responded</P> Tue, 28 Dec 2021 12:57:23 GMT Addie1120 2021-12-28T12:57:23Z https://community.squareup.com/t5/Your-Square-Account-Information/Not-being-notified-about-Disputes/m-p/329416#M1547 <P>I received a notification from my bank that a withdraw fir $65.25 was deducted by Square which I had no knowledge of. I have tried several times to call and they keep saying you need a code also checking through my sells I have four people who made purchases for that amount also I see where there is a dispute which I was NEVER informed about to give a response I am in retail brick and mortar no online so this person got away with my merchandise and the money for it I am very upset at they way this was handle i should have Bern contacted so I could have responded</P> Tue, 28 Dec 2021 12:57:23 GMT https://community.squareup.com/t5/Your-Square-Account-Information/Not-being-notified-about-Disputes/m-p/329416#M1547 Addie1120 2021-12-28T12:57:23Z https://community.squareup.com/t5/Your-Square-Account-Information/Not-being-notified-about-Disputes/m-p/329504#M1548 <P>HI&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/418728">@Addie1120</a>&nbsp;</P><P>Very odd that you didn't get notified of this.&nbsp; According to this <A href="https://squareup.com/help/us/en/article/3882-payment-disputes-walkthrough" target="_blank" rel="noopener">article</A> on disputes, you most certainly should have been contacted.&nbsp; Are you able to get a customer code by following these steps below?</P><P><SPAN>Find your customer code by&nbsp;</SPAN><STRONG>signing into your Square Account</STRONG><SPAN>&nbsp;and choosing the issue that best fits your question. If you don't see your issue listed, please select I don't see my issue. Click on Call Us to receive your customer code.</SPAN></P> Tue, 28 Dec 2021 18:04:53 GMT https://community.squareup.com/t5/Your-Square-Account-Information/Not-being-notified-about-Disputes/m-p/329504#M1548 Minion 2021-12-28T18:04:53Z