I can't access the virtual terminal

Muca — Sun, 21 Sep 2025 13:26:27 GMT

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Virtual terminal needs to actively know the location to process payments.

Re: I can't access the virtual terminal

Breffni — Thu, 05 May 2022 14:35:51 GMT

Hi @Muca, thanks for reaching out to Comunidad Square 🙂

This particular error message sounds like your account may not be fully verified to take payments yet, which would lead to an error with the Virtual Terminal.

You can double-check the status of your bank verification from:

Square Dashboard > Account & Settings (Cuenta y configuración) > Bank accounts (Cuentas bancarias).

The full bank verification process can take up to 4 business days to complete.

Let me know if this resolves the query.

thread I can't access the virtual terminal in Foro de la Comunidad Square

I can't access the virtual terminal

Re: I can't access the virtual terminal