https://community.squareup.com/t5/Reports-Setup-Management/Changing-Data-In-Reports-Specifically-Tips-This-Time/m-p/845322#M800 <P>I have expressed my frustrations with Square in the past over changing the data and calculations in reports without giving any warning or notification.&nbsp; From a financial auditing standpoint being able to have reports and data changed is an absolute nightmare.&nbsp; How can we know what is in the data or that it is reliable if the data shown and calculations used for the same reports are always changing.&nbsp;&nbsp;</P><P>&nbsp;</P><P>This time the team sales report has changed what tips are shown and it's extremely frustrating.&nbsp; Our business has always pooled tips and split them based on if you were clocked in when the tab was closed you got a share of the tip.&nbsp; We ran our own spreadsheets for years to split tips and were thrilled when we noticed in early 2026 that square would now split tips for you in exactly this way.&nbsp; We ran our spreadsheets next to square's reports for 2 months and their calculations always matched our within rounding differences (pennies).&nbsp; So we were happy enough that it was being done correctly and started pulling the tip amounts from the Team Sales reports instead of doing them manually ourselves.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Everything has been great with this method until today.&nbsp; Starting today that report now shows the tips based on who opened the tab, which means nothing to us.&nbsp; Tech support said they can see the correct numbers in the closing report, but that is only available by printing it off.&nbsp; It is not available in the dashboard or any reports that we can download.&nbsp; We then need to log those numbers daily in excel and sum them up ourselves for reporting tips to our payroll company.&nbsp; According to the square rep there is no longer a report that will show the pooled tip split.&nbsp; Which to me is absolutely unacceptable for multiple reasons.&nbsp; The tech was friendly and understood my frustrations, and said she would escalate the concerns.&nbsp; But I've been through enough with square to not expect to get it back to how it was for probably 3 or 4 years best case scenario.&nbsp;&nbsp;</P><P>&nbsp;</P><P>I am asking not only for the reports to get fixed but for Square to publish their policies for notification of calculation and data source changes in reports.&nbsp; If no policies like this exist then the higher ups have to put them in place otherwise I have no confidence in their data.</P> Thu, 25 Jun 2026 20:16:07 GMT LTDBrewing 2026-06-25T20:16:07Z https://community.squareup.com/t5/Reports-Setup-Management/Changing-Data-In-Reports-Specifically-Tips-This-Time/m-p/845322#M800 <P>I have expressed my frustrations with Square in the past over changing the data and calculations in reports without giving any warning or notification.&nbsp; From a financial auditing standpoint being able to have reports and data changed is an absolute nightmare.&nbsp; How can we know what is in the data or that it is reliable if the data shown and calculations used for the same reports are always changing.&nbsp;&nbsp;</P><P>&nbsp;</P><P>This time the team sales report has changed what tips are shown and it's extremely frustrating.&nbsp; Our business has always pooled tips and split them based on if you were clocked in when the tab was closed you got a share of the tip.&nbsp; We ran our own spreadsheets for years to split tips and were thrilled when we noticed in early 2026 that square would now split tips for you in exactly this way.&nbsp; We ran our spreadsheets next to square's reports for 2 months and their calculations always matched our within rounding differences (pennies).&nbsp; So we were happy enough that it was being done correctly and started pulling the tip amounts from the Team Sales reports instead of doing them manually ourselves.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Everything has been great with this method until today.&nbsp; Starting today that report now shows the tips based on who opened the tab, which means nothing to us.&nbsp; Tech support said they can see the correct numbers in the closing report, but that is only available by printing it off.&nbsp; It is not available in the dashboard or any reports that we can download.&nbsp; We then need to log those numbers daily in excel and sum them up ourselves for reporting tips to our payroll company.&nbsp; According to the square rep there is no longer a report that will show the pooled tip split.&nbsp; Which to me is absolutely unacceptable for multiple reasons.&nbsp; The tech was friendly and understood my frustrations, and said she would escalate the concerns.&nbsp; But I've been through enough with square to not expect to get it back to how it was for probably 3 or 4 years best case scenario.&nbsp;&nbsp;</P><P>&nbsp;</P><P>I am asking not only for the reports to get fixed but for Square to publish their policies for notification of calculation and data source changes in reports.&nbsp; If no policies like this exist then the higher ups have to put them in place otherwise I have no confidence in their data.</P> Thu, 25 Jun 2026 20:16:07 GMT https://community.squareup.com/t5/Reports-Setup-Management/Changing-Data-In-Reports-Specifically-Tips-This-Time/m-p/845322#M800 LTDBrewing 2026-06-25T20:16:07Z