thread Re: Pick up shows full menu delivery does not in Archived Discussions (Read Only)

Square Online: Pick up shows full menu but delivery does not

SavageSour — Thu, 22 Oct 2020 17:56:40 GMT

Folks and gurus,

In our square online store/order form if a customer chooses delivery they only get one of our menu items but if they choose pick up they get to see everything. Does anyone know how we can let customers choose from all menu items for delivery?

Re: Pick up shows full menu delivery does not

Kassi_ — Mon, 05 Oct 2020 13:20:55 GMT

Hey there, @SavageSour -

Of course! Under the specific items in your Online Store, scroll to the bottom where it has "Fulfillment Method". This is where you can double check the items to see if the delivery option is turned on.

If you have that feature turned on and are still seeing that issue, please let me know!

Thank you!

Re: Pick up shows full menu delivery does not

SavageSour — Tue, 06 Oct 2020 17:11:35 GMT

Kassi,

Perfect answer we have it fixed now. Thank you!!!1

Re: Pick up shows full menu delivery does not

Kassi_ — Tue, 06 Oct 2020 17:14:32 GMT

@SavageSour -

You're welcome! 😁

Re: Pick up shows full menu delivery does not

dumplingnation — Mon, 12 Oct 2020 18:05:01 GMT

Hello Kassi,

Despite turning on the fulfillment option for delivery for my items as you proposed earlier - i still don't see any items on my store for delivery.

Does it have to do with delivery times maybe? or opening hours?

Thanks in advance,

Leon

Re: Pick up shows full menu delivery does not

Kassi_ — Mon, 12 Oct 2020 20:38:51 GMT

Hey there, @dumplingnation

Welcome to the Community!

Are you missing a large amount of your items? Another thing to check is to look into the stock for those items too.

Any changes made to the items should be made in the Dashboard, so it will sync to your Online Store.

Please let me know if you have any other questions.

Re: Pick up shows full menu delivery does not

dumplingnation — Wed, 14 Oct 2020 22:27:40 GMT

Hey Kassi,

Thank you.

My issue was resolved by itself.

I think it was about setting the fulfillment method of each item again to delivery.

😀

Re: Pick up shows full menu delivery does not

Kassi_ — Thu, 15 Oct 2020 13:29:17 GMT

Great to hear, @dumplingnation! Thank you for letting me know.