Online ordering

BHHolyhead — Tue, 03 Nov 2020 11:40:16 GMT

Hi struggling to get Square online set up for customers order at table and pickup. Where are the resources to do this.

Specifically:

1. How to you set up on the online menu and how do customers access this.

2. When you get a link from a menu item you can only order this item. How do you set something that allows customers to order multiple dishes?

Thanks

Howard

Re: Online ordering

tranguyen — Tue, 03 Nov 2020 13:16:49 GMT

Hi @BHHolyhead, thanks for reaching out! This article should have all the essential information about setting up self-serve ordering.

Before you start, you'll need to setup an Order Online page. Here's a detailed guide on how to set this up and organise your menu items/categories.

When customer scan the QR code, they will be able to add as many items as they want before going to checkout. Are you experiencing a different flow? If you can describe how the flow is working for you, I can definitely have a further look into this here on my end.

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Online ordering

Re: Online ordering