https://community.squareup.com/t5/Archived-Discussions-Read-Only/Self-Serve-Checkout/m-p/295388#M9826 <P>I have set up self serve but it’s not allowing the guest to checkout with multiple items on the menu. Is there something I’m doing wrong?</P> Mon, 16 Aug 2021 04:35:12 GMT M3lgal87 2021-08-16T04:35:12Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Self-Serve-Checkout/m-p/295388#M9826 <P>I have set up self serve but it’s not allowing the guest to checkout with multiple items on the menu. Is there something I’m doing wrong?</P> Mon, 16 Aug 2021 04:35:12 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Self-Serve-Checkout/m-p/295388#M9826 M3lgal87 2021-08-16T04:35:12Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Self-Serve-Checkout/m-p/295515#M9827 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/390889">@M3lgal87</a> !</P><P>&nbsp;</P><P>What kind of error messages are your guests seeing when they try to checkout? I'm using the self serve in my store so I've seen my fair share of these:</P><P>&nbsp;</P><UL><LI><STRONG>Phone number invalid</STRONG>. The guest probably tried to enter the +1 or the ( ) when entering their number. Have them just enter the area code and their number only</LI><LI><STRONG>This field is required</STRONG>. The guest needs to choose all options/variations from the item screen</LI><LI>Various card entry errors. The biggest one I've seen is when the guest doesn't enter the correct billing zip code for their card</LI><LI><STRONG>Not available at this location. Delete the item and try again</STRONG>. You shouldn't be seeing this one anymore: there was a configuration issue for a few days that the engineers fixed</LI></UL><P>If there is something else your guests are seeing, please let us know!</P> Mon, 16 Aug 2021 18:23:25 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Self-Serve-Checkout/m-p/295515#M9827 ryanwanner 2021-08-16T18:23:25Z