thread ☀️ Welcome New Community Members ☀️ in Archived Discussions (Read Only)

☀️ Welcome New Community Members ☀️

Tom — Sun, 21 Sep 2025 08:01:28 GMT

😎 Hi! Tom here — coming to you from the West Coast where we've had a pretty substantial heat wave over the last few days. Welcome to everyone who joined the Seller Community over the last week — hope you're staying cool and safe! Feel free to click reply below to introduce yourself.

As you get to know the space, here are some recent contributions that may be useful for your business:

🛍 Seller Spotlight: Meet Amityville Apothecary — Get to know a fellow community member as they share how they started their business and continue to iterate!

⚡ How to prepare for the August 2020 Heatwave and Rotating Power Outages on the West Coast — Check out this post to make sure you're best prepared to keep your business running in the event of a power outage.

☕ Future of Food // Seller Insights // Building Blocks #2 (Global seller) — Our series of interviews with restaurant owners affected by COVID-19 restrictions continues.

💳 American Express Shop Small Promotion 2020 — Learn how #ShopSmall is different this year and how to participate in the campaign!

Looking to take a deeper dive on something else? Feel free to create your own post and be sure to let us know if your question got addressed by marking the appropriate reply as a Best Answer.

Glad you're here!

Re: ☀️ Welcome New Community Members ☀️

Tom — Wed, 19 Aug 2020 16:07:45 GMT

👋Giving a shoutout to a handful of folks who joined over the last seven days. Hello to @Millcreekbrew, @shansbands, @Exit33wash, @DebBettPhoto, @3DogsandaChick, @lloydart, @LivingEarth, @303gallery, @housechef, @HoneysuckleMoon, @ZanyMasks, @66toCali, @BagelsPlusNH, @Localplug, @FireFades, @AutoEliteCustom, @iVibeCoffee, and @BarberFactory!

Re: ☀️ Welcome New Community Members ☀️

pessosices — Wed, 19 Aug 2020 18:41:45 GMT

Thanks @Tom for the weekly roundup, and welcome everybody to the Seller Community!

Re: ☀️ Welcome New Community Members ☀️

samuescott29331 — Mon, 24 Aug 2020 22:22:18 GMT

Hi glad to be here. I am currently struggling with my online store. Everytime customer click add to cart, it gives them an error message. I tried it as well and had the same issue. How do I fix this?

Re: ☀️ Welcome New Community Members ☀️

Tom — Tue, 08 Sep 2020 19:56:30 GMT

Hey @samuescott29331, welcome to the Seller Community and I'm so sorry to leave you hanging here! I went to check on this and everything should be working as expected, though if this is still happening, please get in touch with our Customer Success team with more information on the error message you're/your customers are receiving. They'll be able to take a deeper look and get this sorted out ASAP.

Re: ☀️ Welcome New Community Members ☀️

samuescott29331 — Tue, 08 Sep 2020 20:09:12 GMT

Thank you. I was able to get that issue resolved, but now I am having another issue. I have updated my DNS settings but I am having trouble get my domain to connect to my square store.

Re: ☀️ Welcome New Community Members ☀️

Tom — Tue, 08 Sep 2020 20:27:48 GMT

Whew, glad to hear it!😅 Sorry for the trouble with the DNS configuration. Check out the Best Answer in this thread: How do I transfer my domain to Square Online Store?

If that doesn't get you where you need to be, please let us know if you're encountering an error message or get in touch with an account specialist for a look behind the scenes. Hope this helps!