Stories Menu item is not working

jeffdowning10 — Thu, 19 Aug 2021 20:15:42 GMT

Added "stories' to my navigation and it's not working. getting a 404 error. I have one story entered as an example and it's not being returned when stories is clicked. any suggestions?

Re: Stories Menu item is not working

BernadetteA — Sat, 21 Aug 2021 16:56:47 GMT

Hi @jeffdowning10

Thanks for reaching out, and Welcome to the Seller Community 😊

We had a bug affecting stories a couple weeks ago. It sounds like you could be experiencing an additional issue, but I wouldn't be able to confirm without looking into the account settings.

Have you had a chance to reach out to our support team about this? A rep can access your account, and troubleshoot in real time. They can also check in with the advanced support team in case they suspect a bigger issue.

You can reach the team using the following link here.

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Stories Menu item is not working

Re: Stories Menu item is not working