thread Re: " Something went wrong. Please try again." Keeps occuring with online store. in Archived Discussions (Read Only)

" Something went wrong. Please try again." Keeps occuring with online store.

stephanied1287 — Sat, 06 Jun 2020 19:27:56 GMT

I have been working on this one item for 2 days. It keeps deleting my item as I put it in and gives me this error message. I have tried deleting items in my store to make "room" but that is not the case and now I am going to have to re-add items. This has happened about 15 times where I enter my item and the different modifications and it deletes it automatically when I try to save.

Re: " Something went wrong. Please try again." Keeps occuring with online store.

AdamB — Mon, 08 Jun 2020 15:55:54 GMT

Thank you for posting about this, @stephanied1287. Just to clarify, you get a "Something went wrong. Please try again." error when you try to add new items within your Square Online Store dashboard?

Re: " Something went wrong. Please try again." Keeps occuring with online store.

thekamaconnecit — Wed, 21 Jul 2021 00:27:29 GMT

This is happening to me as well. I add the item to inventory in the dashboard and then when I go to add it to Square Online I get that error message. It used to work well. What is going on?

Re: " Something went wrong. Please try again." Keeps occuring with online store.

JustinC — Wed, 21 Jul 2021 22:07:33 GMT

Sorry we didn't catch your post in time? Are you still getting an error message? Sounds like your screen is timing out.

@xthekamaconnecit

Re: " Something went wrong. Please try again." Keeps occuring with online store.

thekamaconnecit — Wed, 21 Jul 2021 22:37:21 GMT

It is still happening and it happens immediately so I don't think it is the screen timing out.

Re: " Something went wrong. Please try again." Keeps occuring with online store.

JustinC — Wed, 21 Jul 2021 22:42:54 GMT

Strange. I would reach out to our Square Online Team. Be sure to grab screenshots to send them when you call.

@thekamaconnecit