thread Re: Error message attempting to save uploaded logo file in Archived Discussions (Read Only)

Error message attempting to save uploaded logo file

SGriffiths — Thu, 19 Aug 2021 21:56:16 GMT

I've successfully uploaded my logo. When I click "Save", I get the following error message, even though my file is a 28k .png file:

Profile banner image should have content type image/jpeg, image/pjpeg, image/png, image/x-png, image/gif

Re: Error message attempting to save uploaded logo file

Ellie_ — Sat, 21 Aug 2021 15:00:52 GMT

Hi there @SGriffiths

If this issue is still occurring, I recommend reaching out to our Customer Success team directly. You can reach the team by scrolling to the bottom of our Help Center and clicking the contact us button. Once you see the automated chat window try typing something like “Speak with a Rep” to be directed to the teams available to your account.

Re: Error message attempting to save uploaded logo file

SGriffiths — Tue, 24 Aug 2021 11:19:32 GMT

Thank you, Ellie. I will reach out as you suggested.