thread Re: How do I add an item to and order that hasn't shipped in Archived Discussions (Read Only)

How do I add an item to and order that hasn't shipped

9900 — Tue, 18 Aug 2020 14:48:46 GMT

how do I add another item to an order that hasn't shipped yet

Need to be able to edit fulfillment in orders.

ValleyOliveOil — Wed, 19 Aug 2020 12:09:32 GMT

I have fulfillment set to pick up as a default but have had numerous orders come through set to shipping fulfillment that need to be changed to pick up, and visa versa. This is a huge pain when the customer doesn't realize how they selected and I cant change it. We need to be able to change the fulfillment in an order in progress.

Re: How do I add an item to and order that hasn't shipped

ashc — Wed, 19 Aug 2020 14:26:54 GMT

Hey @9900,

I checked with the Weebly team to be sure but as of right now this would be a feature request.

There's not a way to add to an existing order or edit it once it's been placed.

Re: Need to be able to edit fulfillment in orders.

ashc — Thu, 20 Aug 2020 11:59:36 GMT

Hey @ValleyOliveOil,

I'm moving your post to an existing one where another seller was looking for the same thing so we can start tracking it as a feature request.

Here's more on how feature requests work here too for reference.

Re: How do I add an item to and order that hasn't shipped

LLCafe — Mon, 01 Mar 2021 22:21:19 GMT

We'd like to be able to edit customer or order information after an order has been submitted as well. Today one of our customers submitted an order for a day in the future but with the wrong delivery address and we're not able to update it or add additional items to the order.

Re: How do I add an item to and order that hasn't shipped

Joe — Tue, 02 Mar 2021 12:52:16 GMT

Thanks for adding your voice here in support of this Feature Request, @LLCafe. If you'd like more info on the Feature Request process, take a look at this helpful post.

Thanks, again!