https://community.squareup.com/t5/Archived-Discussions-Read-Only/Shipping-Automatically-Charged-When-Customer-Wants-to-Pick-Up/m-p/197441#M97321 <P>I am having a problem on my website where I have items set for either shipping or pickup. &nbsp;The customer chooses pickup but then when they go to checkout, it charges shipping. &nbsp;Any idea why this is happening? &nbsp;TIA!</P> Mon, 24 Aug 2020 01:04:46 GMT needlesstudio 2020-08-24T01:04:46Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Shipping-Automatically-Charged-When-Customer-Wants-to-Pick-Up/m-p/197441#M97321 <P>I am having a problem on my website where I have items set for either shipping or pickup. &nbsp;The customer chooses pickup but then when they go to checkout, it charges shipping. &nbsp;Any idea why this is happening? &nbsp;TIA!</P> Mon, 24 Aug 2020 01:04:46 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Shipping-Automatically-Charged-When-Customer-Wants-to-Pick-Up/m-p/197441#M97321 needlesstudio 2020-08-24T01:04:46Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Shipping-Automatically-Charged-When-Customer-Wants-to-Pick-Up/m-p/197719#M97322 <P>Something doesn't sound right here, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/258418">@needlesstudio</a>!</P><P>&nbsp;</P><P>If you haven't already, I'd recommend getting in touch with our <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">Support team</A> directly. They'll be able to take a closer look at your account than we're able to in the Community, and should be able to shine a light on what you're seeing here.</P> Tue, 25 Aug 2020 00:47:43 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Shipping-Automatically-Charged-When-Customer-Wants-to-Pick-Up/m-p/197719#M97322 Valentina 2020-08-25T00:47:43Z