thread Re: Why isn’t the pick up option showing up at check out? in Archived Discussions (Read Only)

Why isn’t the pick up option showing up at check out?

Ashleybvicencio — Fri, 23 Oct 2020 17:27:28 GMT

I have done what I needed to do in the settings section regarding order pick up and shipping options. All of my items in my store are eligible for shipping or local pick up. Why is Square not allowing my customers to select the pick up option?

Re: Why isn’t the pick up option showing up at check out?

BernadetteA — Wed, 14 Oct 2020 23:27:22 GMT

Hi and thanks for posting. 🙂 Usually when this happens it is because the pickup location settings have not been setup under Settings>Pickup>Edit Location. Or, an item or two is missing the extra fulfillment option that is set under the Edit Item page. It looks like your site if offering a pickup option for me at checkout, though. Did you already resolve this, or is their a particular item you are testing?

Re: Why isn’t the pick up option showing up at check out?

GWTS — Sat, 31 Oct 2020 14:26:24 GMT

i am having the same problem! It was working until about the time the self serve ordering was released. My locations settings are enabled but it only gives the time I'm open to place order. they cannot choose a time for pick up

Re: Why isn’t the pick up option showing up at check out?

Alex_ — Sun, 01 Nov 2020 22:12:19 GMT

Hi @GWTS,

We recommend contacting our Weebly Team directly. They will be your best resource in getting this inquiry addressed. Also, having a specialist that can look into the specifics of your account will be highly beneficial.

Check out ways on how to get in contact with them by visiting here.

Re: Why isn’t the pick up option showing up at check out?

suzdesign7112 — Tue, 09 Nov 2021 17:33:05 GMT

Settings>Pickup>Edit Location is not in my menus. Please advise. The customer is not given the option to pick up locally.