Why is square glitching every time I try to arrange my categories?

cupofcommunitea — Thu, 12 Nov 2020 21:26:53 GMT

I have a tea shop and we sell many different varieties of tea. I had all of my categories on my site organized but now somehow all of it has been mixed up and instead of categories nad subcategories, it's one long list of every category possible.

I went into my site and started to rearrange ti back to how it should be but at random it will erase my work and go back to one long list of categories.

For example it started as:

Black

-flavored

-decaf

Green

-organic

-flavored

White

-flavored

organic

but then all of a sudden it became:

Black

flavored

White decaf

Green

organic

flavored

organic

It is now disorganized and in a random list. Everytime I try and rearrange it back to the first way it doesn't work and it reverts back to one long list.

Any help is appreciated.

Re: Why is square glitching every time I try to arrange my categories?

ashc — Sun, 15 Nov 2020 18:23:50 GMT

Hey @cupofcommunitea and welcome to the Community.

I reached out to the Weebly team and they recommended trying a new browser in private/incognito mode to see if that helps.

You should also probably reach out to our direct CS team if you're still experiencing this to have a closer look taken and to file a ticket if this is some sort of glitch!

The Seller Community is intended for seller to seller conversation so we wouldn't be able to do so from here if that's the case.

thread Why is square glitching every time I try to arrange my categories? in Archived Discussions (Read Only)

Why is square glitching every time I try to arrange my categories?

Re: Why is square glitching every time I try to arrange my categories?