thread Oh no, something went wrong. on EVERYTHING in Archived Discussions (Read Only)

Oh no, something went wrong. on EVERYTHING

JMHair — Sat, 21 Aug 2021 19:41:24 GMT

I try to access home "Oh no, something went wrong."

I try to access reports "Oh no, something went wrong."

I try to access transactions "Oh no, something went wrong."

I try to access Balance "Oh no, something went wrong."

I try to access Teams "Oh no, something went wrong."

I literally cannot run my business like this! You are all costing me precious time and resources! what the hell is going on???

Re: Oh no, something went wrong. on EVERYTHING

Ellie_ — Sun, 22 Aug 2021 16:47:40 GMT

Hi there @JMHair,

Is this issue still occurring? If so, can you let me know which device / browser you are using? I look forward to hearing back from you!

Re: Oh no, something went wrong. on EVERYTHING

JMHair — Sat, 28 Aug 2021 19:00:59 GMT

Windows 10 laptop on Chrome, even tried Microsoft Edge, didnt work, tried it on a different computer here, same issue

Re: Oh no, something went wrong. on EVERYTHING

_Violet — Sun, 29 Aug 2021 20:45:44 GMT

Hi JMHair - Thanks for reaching out to us here on the Square Seller Community 👋😊

It sounds like your online dashboard not loading properly. Please try these steps we can take that can fix this issue.

Check if your browser is up to date. If it’s outdated, go ahead and update it.
Clear the cache on your browser.
Remove any third-party toolbars or extensions from your browser.
If you’re not using Google Chrome, I recommend switching to this browser.
Check that Square services are not blocked by any security software installed on your computer. Please try uninstalling your security software then clearing your browser’s cache.

Instructions for updating your browser, clearing your cache, and removing toolbars or extensions will vary depending on which browser you’re using, but you should be able to find step-by-step instructions under your browser’s Help menu.

I hope this information is helpful but please let us know if you have any additional questions. Always happy to assist you!✨