thread Re: Wednesday & Thursday not showing in appointm in Archived Discussions (Read Only)

Wednesday & Thursday not showing in appointm

Ac88 — Tue, 14 Sep 2021 03:09:26 GMT

Hi,
I have searched through previous threads from a few years ago and have tried the steps but am not getting anywhere.
I use the appointments for online bookings for my Cafe. For some reason it will not show availability on Wednesday or Thursday.

I have disconnected from my google calendar; I have no limits on bookings; The service isn't already booked. I even tried deleting and re-entering my hours for that day.

Re: Wednesday & Thursday not showing in appointm

Ellie_ — Wed, 15 Sep 2021 16:31:01 GMT

Hi there @Ac88

Are you working on a desktop or is this happening in your Appointments app?

Re: Wednesday & Thursday not showing in appointm

Ac88 — Wed, 15 Sep 2021 23:48:34 GMT

I've tried both on desktop and appointments to fix the issue

When customers try to book online Wednesday and Thursday show no availability

Re: Wednesday & Thursday not showing in appointm

Minion — Thu, 16 Sep 2021 00:23:22 GMT

@Ac88 wrote:
I've tried both on desktop and appointments to fix the issue

When customers try to book online Wednesday and Thursday show no availability

Hey @Ac88

Does this happen on for every Wednesday and Thursday or just one coming up?

I was looking through some settings, and since I manually add appointments and customers don't book their own, this doesn't pertain to me much, However I noticed even on mine, If i view the booking flow under Channels section for my business the 22nd and 28th (Tuesday and Wednesday) are not available for customers to schedule a service. IF i look forward to next month, everything seems free and clear and they can choose any day/time..

Maybe this is a bug?

Following though

Re: Wednesday & Thursday not showing in appointm

Ac88 — Thu, 16 Sep 2021 00:25:50 GMT

Hi Mark

It is so frustrating because it is every Wednesday and Thursday eve into next year.

I can manually book people only

I'm guessing there must be something I am missing but just can't figure it out yet

Re: Wednesday & Thursday not showing in appointm

Minion — Thu, 16 Sep 2021 00:35:20 GMT

Sort of brainstorming here, Do you have a google my business page set up by chance? Or mind haring your booking page or site where customers can book?

@Doran @TCSlaguna ever run into this issue by chance?